Is there really a free trial with no credit card?
Yes! All plans come with a 14-day free trial. No credit card is required to start. At the end of the trial, you can choose a plan or your account will simply be paused.
Can I change plans later?
Absolutely. You can upgrade, downgrade, or cancel at any time. If you upgrade mid-cycle, we'll pro-rate the difference. Downgrades take effect at the next billing cycle.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), bank transfers, and purchase orders for Enterprise customers. All payments are processed securely via Stripe.
Do you offer discounts for non-profits or charities?
Yes — we offer a 30% discount for registered non-profits, charities, and NGOs. Please contact us at hello@edusphere.ai with proof of your status.
What happens to our data if we cancel?
Your data belongs to you. Upon cancellation, you have 30 days to export all your data in standard formats. After 30 days, data is securely deleted from our servers.
Is there a minimum commitment for Enterprise?
Enterprise agreements are typically annual, but we offer flexibility for large organisations. Contact our sales team to discuss your specific needs.